Awards, Accolades & News

Leitzinger Imports #3 in the Nation

July 21, 2008
Dear Charles,

Mercedes-Benz USA has just received the most recent registration data from R.L. Polk and Co. and Leitzinger Imports in State College, PA ranked #3 in the nation in customer loyalty among more than 315 Mercedes-Benz dealerships! This loyalty data is based on vehicle registrations compiled by R.L. Polk for the 12-month period from April 2007 - March 2008

This is a tremendous accomplishment and a tribute to your sales and service teams as well as the processes that Leitzinger Imports has in place to attend to your customers. Your dealership makes customer service and loyalty a top priority and this fact is represented by your consistently high loyalty and customer service scores.

Thank you again for your commitment to customer satisfaction and loyalty and more importantly your commitment to excellence.

Best regards, Robert Angner Mercedes-Benz USA, LLC Market Manager Northeast Region – Market 11

Leitzinger Imports Recognized as Mercedes-Benz Best of the Best Dealer

(STATE COLLEGE, PA), (February 27, 2008) – Mercedes-Benz USA (MBUSA) announced today that Leitzinger Imports of State College, PA has received the prestigious Mercedes-Benz Best of the Best Dealer Recognition Award based on its outstanding performance in 2007. Leitzinger Imports was presented the award as a tribute to its success as an independent entrepreneur who routinely exceeds the expectations of Mercedes-Benz owners.

This year, MBUSA is recognizing the top 15 percent of its retail network (51 out of 345 dealerships) with the Best of the Best recognition. The award, which is presented annually, goes to top performing Mercedes-Benz dealerships for demonstrating superior performance in various areas of their business, including customer satisfaction, new vehicle sales, certified pre-owned sales, leadership and management, parts operations, and market penetration.

“These dealers represent the essence of the Mercedes-Benz brand: an enduring commitment to excellence combined with an entrepreneurial spirit and the absolute dedication to customer satisfaction,” said Ernst Lieb, president and CEO of Mercedes-Benz USA. “These are dealers who believe, as we do, that the ultimate measure of success is not only business acumen but also meeting the expectations of each and every customer every time – no exceptions.”

MBUSA, headquartered in Montvale, N.J., is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. In 2007, MBUSA achieved an all-time sales record of 253,433 new vehicles, setting the highest sales volume ever in its history and achieving 14 consecutive years of sales growth.